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McDonald’s Hamburger University turns 50

McDonald’s Corp. Tuesday kicked off a yearlong celebration of the 50th anniversary of Hamburger University, its signature training and education facility.

In 1961, Hamburger University began in a McDonald’s restaurant basement in Elk Grove Village with 15 graduates in the first class. In five decades, it has grown into a world-class global center to develop and train employees and establish consistent restaurant standards around the world.

To date, more than 275,000 McDonald’s franchisees, employees and suppliers have graduated from the university worldwide.

McDonald’s opened a $40 million Global HU campus in Oak Brook in 1983. In addition, there are international campuses in Tokyo, London, Sydney, Munich, Sao Paolo and Shanghai.

Hamburger universities have 64 full-time global college professors on staff and the ability to teach in 28 languages at the Oak Brook center.

“Our people are the foundation of what we do in the restaurant,” said Jim Skinner, McDonald’s chief executive officer. “Their talent and passion drive our business, and we are committed to fostering their growth and success.”

Fred Turner, McDonald’s honorary chairman, added, “Hamburger University is an investment in our future where we challenge highly motivated, dedicated people and provide them with training and experience. Lifelong learning is a goal for some, but it’s a way of life at McDonald’s.”

Today, the Fred L. Turner Training Center at HU is a 130,000-square foot facility on an 80-acre campus located at McDonald’s Corporate Offices in Oak Brook. The building features a 300-seat auditorium, interactive classrooms, kitchen labs, and state-of-the-art service training labs.

“At Hamburger University, we understand the changing landscape of how our students around the world learn,” said Chris Lyons, McDonald’s vice president for worldwide training, learning and development. “We empower them with the skills and development they need to have a rewarding career.”

The school offers a restaurant manager curriculum, a mid-management leadership curriculum, and programs for executive development. In 1996, McDonald’s launched its Leadership Institute, which supports the company’s goal to develop a deep bench of talent around the world.

“Hamburger University continues to be the global center of excellence for training at McDonald’s,” said Maureen Getcliffe, dean of McDonald’s U.S. Hamburger University. “My staff uses the latest technology and training methods within our classes to influence the careers of franchisees, field staff and restaurant management.”

McDonald’s is the only active quick service restaurant to receive college credit recommendations from the American Council on Education’s College Credit Recommendation Service, the major coordinating body for all the nation’s higher education institutions. The council has reviewed 100 percent of the restaurant management and mid-management curriculum for college credit — a total of 50 credit recommendations.

The average restaurant manager has completed the equivalent of approximately 21 credit hours — one semester of college — that can be transferred to many colleges and universities (both private and public) and applied toward a two- or four-year degree. In seven other countries, students also can receive some form of college credit recommendations.

Students are trained in all aspects of the business, including how to serve customers, at Hamburger University on the campus of McDonald’s Headquarters in Oak Brook. Daily Herald file photo, 2007
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